FAQs

How can I book a tour?

The first step is to contact us either by phone or email. We’d love to talk to you about what you’d like to see and customize a special tour package to suit your needs. From there, we can discuss pricing and options available for your tour. Once you decide to book with us, a 25% deposit is required, and full payment is due no less than 14 days prior to the tour. If you schedule a tour less than fourteen days in advance, full payment is due at the time of booking.

What’s your cancelation policy?

Tours may be cancelled up to fourteen days before your scheduled tour in order to receive a full refund, minus and the cost of non-refundable tickets to attractions and transportation fees. Cancelations made less than fourteen days prior to the tour will not be refunded.

What’s your inclement weather policy?

If we have to cancel a tour due to the threat of severe weather, we will do our best to reschedule your tour or offer you a full refund, minus any non-refundable ticket and transportation fees.

Why can’t I purchase a tour online?

Because our tours are customized to meet your needs, we cannot possibly offer everything online. We take time to speak to you to find your needs and make your trip as enjoyable as possible without all the worry of trying to get around the city. We also need to make sure we have expert and certified staff available on the date of your tour. As our expert staff is in demand, they tend to book up early which means that booking your tour as early as possible is highly recommended. At the same time, we are able to book stellar tours last minute!

What does it mean to be a licensed tour guide?

All sightseeing tour guides are required by DC law to obtain a professional license. While some tour companies are challenging this law, and others employ drivers who are not required to have a guiding license, we only hire experienced and professional licensed guides.

What does it mean to be a member of the Guild of Professional Tour Guides?

All of our guides are members of the Guild of Professional Tour Guides of Washington DC.  This means that they’ve had extensive training, testing and experience, and they all adhere to a specialized code of ethics.  For more information on the testing and training, please visit washingtondctourguides.com.

What’s the price for your custom tours?

The price varies form tour to tour. For this reason, we can only list general prices:

  • Custom tour in sedan, limo or SUV: starting at $150 per hour with a 4 hour minimum
  • Step-on guide without transportation: starting at $80 per hour with a 4 hour minimum
  • Custom tour minibus or motor coach: starting at $175 per hour with a 4 hour minimum

We ask that you contact us and speak with us about your visit. In turn, we’ll send you a quote within 24 hours of your conversation.